All our products are shipped from South Launceston Tasmania within 2- 3 Business days unless it's express shipping. We are a small Tasmanian Business; it sometimes takes us a little bit longer in our busy times and we thank you for your patience. Please let us know if your order is urgent and we will do our very best to ship it promptly.

Our Packing

Here at Wuggs, we believe in being as sustainable and ecofriendly as possible. All our packing is either biodegradable and / or recyclable.

Shipping and Returns

Wuggs are shipped through Australia Post and shipping fees are calculated based on weight and size of the package. Due to the size of Wuggs, 1-2 pairs is $20.00. Tracking will be provided once shipped.

If you are not satisfied feel free to let us know so we can organize a refund or replacement. We simply ask that you do so within 7 days of receiving your goods via an email to admin@lenah.com.au and we will arrange the return of the goods.